At MATKEI, we value your trust.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device and interaction with the Site. This may include:

• Browser type and version

• IP address

• Time zone

• Device identifiers

• Cookies and tracking technologies

• Pages viewed and browsing behavior

• Referral URLs or sources

This information is referred to as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal details including:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

This information is referred to as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”

2. How We Use Your Information

We use the Personal Information we collect to:

• Process and fulfill your orders

• Arrange shipping and provide order confirmations

• Communicate with you regarding orders, inquiries, or customer support

• Screen transactions for potential fraud or risk

• Improve website performance and user experience

• Provide product recommendations or marketing communications (where permitted by law)

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your Personal Information with trusted third-party service providers that help us operate our business. These may include:

• Payment processors for secure transactions

• Shipping carriers for delivery services

• Website hosting platforms

• Analytics providers (such as Google Analytics)

These third parties are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose personal information when required by law, regulation, or legal process.

4. Cookies and Advertising

We use cookies and similar tracking technologies to:

• Improve website functionality and performance

• Understand customer browsing behavior

• Provide personalized product recommendations and advertising

You can control or disable cookies through your browser settings.

If you prefer not to receive targeted advertisements, you may adjust your preferences through advertising platforms such as:

• Google Ads Settings

• Meta (Facebook / Instagram) Ad Preferences

• Other advertising network tools

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and secure payment processing.

While no online system can guarantee complete security, we take reasonable administrative, technical, and physical safeguards to protect your data.

6. Your Rights

Depending on your location (including the European Union, United States, Japan, and Korea), you may have certain rights regarding your personal data, including the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal information

• Withdraw consent for marketing communications

To exercise these rights, please contact us at: service@matkei.com

7. Data Retention

We retain order and transaction information for our records unless and until you request its deletion, subject to applicable legal, tax, and accounting requirements.

8. Age Restrictions

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: service@matkei.com
Website: www.matkei.com